Refund policy

Returns (if applicable)

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchange (if applicable)

If by any chance we send you the wrong or a faulty product, you have the right to return that product in its original condition within 15 days of your purchase and get another product replacement at no additional cost.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. You will receive your replacement item within 4 to 5 working days.

Refund (if applicable)

If you have received your item and unfortunately didn’t like it, we still accept returns/refunds. Refund is applicable only if the item is in its original condition.

⚠️ For refunds, an amount equal to 2 times the applicable delivery cost will be deducted from the refund amount. The delivery cost will be calculated according to the applicable delivery charges on the day the return is processed.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet:

First check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at techgear008@gmail.com.

Sale Items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at techgear08@gmail.com.

Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning the item. Shipping costs are non-refundable.

For customer-requested returns/refunds, 2 times the applicable delivery cost will be deducted from the refund amount. The delivery cost will be calculated based on the applicable delivery charges on the day the return is processed.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.